eBay

devon@ebay · ‎05-03-2023

We are excited to announce the International Shipping team is back again to discuss our new eBay International Shipping program! Get all of your questions ready for the team, so we can make the most out of this month's chat on May 10th at 1:00 pm PT!

Thanks for joining us for the Monthly Chat with eBay Staff and the International Shipping team.

The chat thread will remain open until 2 PM PT at which point we'll close it from additional responses. After that time, we'll continue to work on responding to any queries that might still be unanswered.

To post your question, click Reply in the lower right corner of this post, type your question, and hit submit between 1-2 PM Pacific Time. The format of our chat mirrors the format of our Community Discussion Boards, where each post will appear in the thread chronologically. The International Shipping team and Community Team will review each question as it comes in, and will quote the original question in our reply. This quote and the reply will appear later in the thread, so just keep scrolling down to see our answers.

As a reminder, we want the eBay International Shipping team to be able to get to as many members as possible during the allotted hour, so we have a few things to ask of you:

Keep on topic
Scroll through the list of questions to see what has already been asked to decrease chances of redundancy
Keep the message/question simple and no more than one to two items. If you include multiple questions in a post, please be aware that they may not be addressed during the chat and (specialist name) will do their best to follow-up with it after the chat has closed

Missed the chat? Send your questions to the podcast by calling 888-723-4630 or email us at podcast@ebay.com and maybe your questions will make it on the air! Or listen to past episodes while you wait for next month!”

Devon,

international_shipping@ebay · ‎05-10-2023

@my-cottage-books-and-antiques wrote:

ebay is obviously collecting a lot of data about which items sell well internationally. Many of my items, for example, are probably not particularly hot overseas, but a few things I have, I know they have (at least in the past) had a pretty good market in Japan.

Does ebay have any plans to share any of this data with us, so we can try to source items (especially used and vintage items) that are currently popular overseas?

We currently do not have plans to share this type of data, but it is a great suggestion and we can bring it to our Product Analytics team to review the possibility of adding recommendations to the listing flow as Terapeak does with pricing attributes.

international_shipping@ebay · ‎05-10-2023

@mam98031 wrote:

international_shipping@ebay wrote:

@mam98031 wrote:

Any updates on the progress to allow us to turn EIS on or off at the listing level?

Sellers can control where they can/want to ship their items using listing level country exclusions.

To remove a single active listing from eBay International Shipping, you can exclude all countries except the US in your shipping preferences.

Go to the My eBay dropdown menu and select “Selling.”

Within your Active listings, click on the listing you'd like to update.

Click “Revise listing” and scroll down to the Shipping section.

If you already have exclusions set, navigate to your Preferences and to Excluded locations. Then select all the locations under the International

OR

If you don’t have any exclusions set, within the Shipping section click “See shipping options” and select the toggle to the right of Excluded locations. Navigate to your Preferences and to Excluded locations. Then select all the locations under the international section. Select “Done” in the top-right corner of ‘Excluded locations’ window. If the excluded locations box shows “Algeria (+169)”, your listing will be excluded from eBay International Shipping.

Scroll down to the bottom of the page and click “Revise it.”

I get that, but the last Monthly chat we had on this subject last month or the month before, I brought up the need to have the ability to turn it off at the listing level and was told it was being worked on as an option. Further I brought up that the Terms and Conditions for EIS states we can turn it off at the listing level if we want to.

I get it that we can do a bunch of busy work as you described to accomplish the same thing. But it would be so darn easy just to allow us to be able to turn it off at the listing level.

Are you now telling us the team is not working on the ability to turn it off at the listing level?

Here is the link to the other posting on this subject.

Re: Monthly Chat - March 8th at 1:00 pm PST - The eBay Community

Note that part of that response was as follows:

eBay is currently working to update the removal of eIS at a listing level. Once this is available to Sellers, ebay will update our Help Pages to reflect these changes. Meanwhile, you can apply country level exclusions to certain listings you don’t want to sell internationally - just exclude all countries (worldwide) except the USA.

We are currently working on making this process easier, but it will most likely be based on country exclusions. However, the seller experience is going to be much smoother.

apantiq · ‎05-10-2023

your suggested method will work but is a bit complicated. please consider a simple check box to turn off EIS for a single listing as you previously had for GSP in future iteration

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Edit: A reply to your question can be found here.

international_shipping@ebay · ‎05-10-2023

@apantiq wrote:

your suggested method will work but is a bit complicated. please consider a simple check box to turn off EIS for a single listing as you previously had for GSP in future iteration

Thank you for your feedback, we will consider this option when working on the product solution.

my-cottage-books-and-antiques · ‎05-10-2023

international_shipping@ebay

Thanks. While that would be somewhat helpful, it would not be helpful for SOURCING...If I'm in the listing flow, I've ALREADY sourced it. I'm talking about providing information that would be helpful BEFORE I source/buy inventory.

Terpeak does provide some info similar to this, but of course, none of it is set up to gauge international interest.

For example, at least in the past, I'm not sure about today, Japan was a strong market for vintage milk glass coffee mugs. ebay could parse the data to see if that is still true.

There are items I would buy for resale if I knew a strong market existed overseas (even if the market is weak here)...and I'm sure I'm not alone in this. This sort of information would be valuable and would help us increase cross border trade.

So, that's what I'm talking about....give us data we can consult before we buy inventory....does that help clarify this?

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Edit: A reply to your question can be found here.

mam98031 · ‎05-10-2023

@apantiq wrote:
your suggested method will work but is a bit complicated. please consider a simple check box to turn off EIS for a single listing as you previously had for GSP in future iteration

-----
Edit: A reply to your question can be found here.

That is exactly what I was talking about @apantiq . We discussed in a couple of months ago when the team came to the Monthly chat. I post what was discussed up thread here a few posts. You may find it interesting.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

mam98031 · ‎05-10-2023

international_shipping@ebay wrote:
@apantiq wrote:
your suggested method will work but is a bit complicated. please consider a simple check box to turn off EIS for a single listing as you previously had for GSP in future iteration
Thank you for your feedback, we will consider this option when working on the product solution.

With respect. That is what was said before too, in the March Monthly Chat.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

international_shipping@ebay · ‎05-10-2023

@my-cottage-books-and-antiques wrote:

international_shipping@ebay

Thanks. While that would be somewhat helpful, it would not be helpful for SOURCING...If I'm in the listing flow, I've ALREADY sourced it. I'm talking about providing information that would be helpful BEFORE I source/buy inventory.

Terpeak does provide some info similar to this, but of course, none of it is set up to gauge international interest.

For example, at least in the past, I'm not sure about today, Japan was a strong market for vintage milk glass coffee mugs. ebay could parse the data to see if that is still true.

There are items I would buy for resale if I knew a strong market existed overseas (even if the market is weak here)...and I'm sure I'm not alone in this. This sort of information would be valuable and would help us increase cross border trade.

So, that's what I'm talking about....give us data we can consult before we buy inventory....does that help clarify this?

Understood and thank you for the clarity. This would need to be reviewed internally to ensure there are no legal implications to sharing data from other Sellers. We will take your suggestion back to our internal teams to review. Thank you!