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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Cannot send invoice for combined items, has been a problem for almost a week, when will ebay fix it

Cannot send invoice for combined items. This has been a problem for almost a week.Have contacted ebay 3 times regarding this. First time, person said they would forward my concern to "technical", that they would be in touch with me within 24 hours (o...

Shipping prices are incorrect

The price for First Class is the same for Priority Mail. Also the calculated costs are incorrect. Doesn’t matter if using app or computer. Contact Customer Service and they advised they have received other reports of this. No timeframe for when it’s ...

Can't select items or use drop down lists in Seller Hub, Manage Active Listings

Seller Hub, Manage Active Listings, ebay.com/sh/lst/active , not working for me, it is newly happening as of today (worked yesterday). I realize the problem is likely that I use an old XP Op Sys and Chrome Version 49.0.2623.112 m but it was working y...

Resolved! Relisted items not showing correctly on ebay pages

For the last few days (and maybe longer) items which have been relisted for sale are not showing correctly on ebay pages for my saved searches.They are in the emails showing results for the search. When I click on an item in the email it takes me to ...

Блокировка аккаунта

Attention buyerUnfortunately, at present we do not meet our clients traveling to Lugansk or Donetsk. This includes registering accounts from Lugansk or Donetsk, listing items from Lugansk or Donetsk, and sending items from Lugansk or Donetsk. We regr...

eBay app ship by Dates

Has anyone else had the issue with IPhone eBay app saying an item is overdue to be shipped but “my eBay” on my web browser thru the pc says I have one more day. -Everything is up to date and reloadedi have 2 business day shipping, if an item sold on ...

Ebay International shipping not working today

I cannot get any international labels to print today. I keep getting the error message "Something went wrong and we were not able to generate the label." Is anyone else having this issue? Domestic labels are printing without issues.

Links To My Store Do Not Work

brittanie@ebay My issue was brought up in this thread:https://community.ebay.com/t5/Technical-Issues/Can-t-get-into-store-listings/m-p/31576894#M80032 Although you covered the issue with legacy stores, @shipscript also tagged you about my issue and I...

Cant print shipping labels. Doesnt even show a label on my apple computer.

I guess I have to go to the post office and ship. Sigh.. all the other info shows up. Just not the label. I purchased it fine. All it reads up top is buy delivery on Ebay. Anyone know what I am doing wrong? TIA..

How often can I change my email address? Is there a time frame?

I'm not sure if this is the right forum for this question, but here goes: My email address I've been using for years recently had a problem and locked me out for no reason (GMX).I figured the problem would take several days to fix or possibly not at ...

revise another button not working as it used to.

Working on Ending today items and when it offers revise another or done. Revise another does not keep me in the ending today it takes me back to alphabetical active listings. Just have to add more steps in our work day as I have to go to overview the...

Can’t click items details, to expand items details

Im having issues trying to view about item details where there is an arrow, I try clicking on it and nothing happens. I’m missing valuable information not being able to open up the items details. Why doesn’t the arrow work anymore?

unable to send offers

anyone else having this problem

Problems with listing (Delivery / Postage Cost / Int Delivery)

Anyone else having issues with the delivery / postage settings on there listings? Since yesterday (Mon 20th Feb) when uploading a new listing, I click on the delivery service and postage charge I need to use and after a few seconds it brings the amou...