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Won't let me give a shipping discount on invoice page.

I am on Chrome trying to give a discount on the multiple items bought to a customer.  It won't let me change the shipping amount, charge sales tax, or discount.  So I went to Windows and signed in to my eBay to see if it was a Chrome issue.  Nope, eBay  error showing as "We are experiencing technical difficulties."  Will not even let me log into my account.  I promised my customer a discount.  I will not ask them to pay for the items then go back and refund the money as eBay charges a percentage of that shipping cost.  I will not be refunded my cost involved that way.  Anyone else having this issue?

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