01-25-2024 09:30 AM
Switching to secondary account always requires a double sign in, only today 01/25/2024 when conducting second login to get accurate account information it errors with the screen below. I am unable to to send offers, mail packages, create listings on my other account. This user name is primary unable to log into other account
01-25-2024 09:39 AM
DID you "try again later"? (which I've found in ebay speak is often like 3 seconds lol
01-25-2024 09:56 AM
Several times
01-25-2024 11:01 AM
Instead of signing out of one account and signing back in to another account, try using a different browser for each each account so you can stay signed in to each at the same time and avoid juggling sign-ins. Or try using a private or incognito browser window to check another account quickly.
01-25-2024 11:51 AM
Thank you for the response.
I can log into the other account as I am an authorized user on it. I can NOT fully log into this account ght2023 my personal account. It just logs me in as the authorized user on the other account. I go to switch account (still same login ght2023) to my personal account via a second login and get the above error. Normally when clicking "switch account" when I am logged in under my own account it switches out of authorized user status on other account and into my own. Now I just get the something went wrong screen.
I have tried in private window with same result.
I have tried both edge and chrome browsers with same result.
01-25-2024 11:58 AM
Try a brand new browser you have not used before. Start from the main eBay page and sign in directly with username and password rather than by using a bookmark.
If you only use one account per browser, you can avoid all sorts of potential issues.
01-25-2024 12:07 PM
Tried brand new browser and direct sign in with same result
01-25-2024 12:44 PM
There may be a problem with the account, then.
Try contacting eBay:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
01-25-2024 02:27 PM
FYI - Customer service advised there are "site issues" and to try again tomorrow.