08-04-2017 04:24 PM
This morning I turned off my vacation settings and just assumed all of my 2700+ listings would be reactivated after a couple of hours. Well, here it is almost 12 hours later and depending on when I look at my store I have 6, 10, 63 or 1416 items listed. Every time I open a new window, the number of items in my store changes. Generally I would have already had about 20+ sales for the day and, because of this, I have none. I pay a lot of money for an anchor store suscription and this is not making me very happy. I have tried all the "fixes" like bulk edit, etc. and nothing is working. Tech support was no help either. Frankly, they couldn't explain what was happening. Now what??
Solved! Go to Best Answer
08-06-2017 02:04 PM
Thanks for posting about this! Our tech teams were working on this issue and have confirmed everything should be resolved now. If you're still not seeing your items and it's been longer than the normal indexing process, please let us know!
08-04-2017 06:09 PM - edited 08-04-2017 06:10 PM
Same thing here. Everything I listed eary this morning has not shown up 12 hours later
08-04-2017 06:46 PM
in my store i'm myssing 100-1500 items all day today. my new items i post don't show after 12h
08-04-2017 07:13 PM
08-04-2017 07:14 PM
I hope they fix this issue soon. Thanks for letting me know I am not alone.
08-04-2017 09:27 PM
08-04-2017 09:32 PM
All the listings I have posted in the last 24hrs are also missing.
Will they find them, or will I have to redo them all?
08-05-2017 12:51 AM
Good question! I wish someone from eBay would give us some answers! We are losing sales and buyers!!
08-05-2017 12:54 AM
It is obviously a site issue at this point. You would think that eBay customer service or tech support would give us some answers. I generally sell $500-$700 per weekend. Will they credit my store subscription for the loss of sales?? I doubt it!
08-05-2017 01:44 AM
I am mainly a buyer, and buy A LOT, except not today, I usually browse through 10,000 listings a day, but today there is about 100 in my searches.
Sellers listings are completely invisible in search results.
I am terrified to think how much money sellers are losing from this
08-05-2017 05:46 AM
Thank you for your input as a buyer. It is troubling to think that eBay doesn't seem to know how to fix this either. I appreciate you adding your experience to this post. It is very helpful!
08-05-2017 06:38 AM
I also buy alot of items and search everyday so I know how it works..Ive noticed that most catagories have not been updated for atleast 12-24 hours! -I wish ebay would look into this or respond.
08-05-2017 08:55 AM
08-05-2017 09:41 AM
Don't revise anything. They aren't showing up neither.
08-05-2017 09:52 AM
Probably the Spring Cleaning that eBay has subjected us to.
I am missing 40 listings today, and no way of knowing exactly which ones without having to run a lengthy inventory report and by process of elimination, figure out which ones are missing. Certainly they are my older listings that are waiting for the right buyer. These are discontinued or obsolete, so they are not going to sell immediately... but they will sell eventually. Where are my lsitings?
(Anybody need any fixtures in polished brass? LoL)
Thanks for sharing your story here, you are not alone and I just vented, too!