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Can't print shipping labels

Anyone else having this problem?  Purchase label button will not light up at the end.

Message 1 of 110
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109 REPLIES 109

Can't print shipping labels


@bankinman wrote:

Anyone else having this problem?  Purchase label button will not light up at the end.


No issues here. 

Message 2 of 110
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Can't print shipping labels

Yes. I'm having the same issue. Hope it gets fixed soon.

Message 3 of 110
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Can't print shipping labels

The issue might be that you need to choose a method for payment for the label. If you have the default set to available funds, you might not have enough to cover the label so you would need to switch it to your alternate payment method.

Message 4 of 110
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Can't print shipping labels

Same problem here. I'm gettting this message: 

 

We were unable to load payment options. Please try again later.  

Message 5 of 110
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Can't print shipping labels

All 3 of my accounts at the same time?

 

They don't intermingle or share bank accounts.     Or email addresses.

Message 6 of 110
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Can't print shipping labels

I cant even get to the shipping labels page...no matter how I try to get there. I keep getting "Something Went Wrong". Any page I'm on where I click "purchase shipping label" the screen immediately goes to Something went wrong

Message 7 of 110
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Can't print shipping labels

yes!

Message 8 of 110
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Can't print shipping labels

Yes same issue now I am getting a late start for the day. What is even better is the algorithm will treat it as you shipping late.  

Message 9 of 110
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Can't print shipping labels

Same issue - got a couple done, then "something went wrong" screen over & over. 

Message 10 of 110
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Can't print shipping labels

Same thing here

Message 11 of 110
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Can't print shipping labels

Same thing here, all greyed out to try and purchase label.

Message 12 of 110
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Can't print shipping labels

Same here

Message 13 of 110
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Can't print shipping labels

Is there any way to know if someone at ebay is actually aware of this problem or if they are in  the process of fixing it? Or possibly an update as to when whatever is wrong will be working correctly again? 

Message 14 of 110
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Can't print shipping labels


@bankinman wrote:

Anyone else having this problem?  Purchase label button will not light up at the end.


Hey @bankinman! We apologize about the issues you are having when trying to print shipping labels. I have reached out to our shipping team about the issue and once I get any updates or need more information I will make sure to reach back out. 

Devon,
eBay
Message 15 of 110
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