getting paid

[kasca-12]

buyer has not been able to process payment to me.  Said they ae getting a "fraud alert".  is there something wrong with my profile?  It hasn't let me send an invoice saying it has to be "authenticated"???

[mtgraves7984]

Well... have you signed up for Managed Payments? 🤔

Afterthought... you do know that you have to send the bag to eBay's Authenticators, right?

[buyselljack2016]

correct....................items that get authenticated can not be invoiced by the seller

[mtgraves7984]

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@buyselljack2016 wrote:

correct....................items that get authenticated can not be invoiced by the seller

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@buyselljack2016 

Thanks, jack! I don't sell things that need to get authenticated... but you taught me something today! 😉

^^^ ... also calling you 'bee ess' (without all the vowels and only one s) will get me bleeped. So I learned 2 things! LOL

[fab_finds4u · Accepted solution]

The only thing that looks suspicious is you listed an expensive item on an account that has been inactive since it was made in 2018. Sometimes scammers find a dormant account to hijack. And sometimes buyers target zero feedback sellers. One way is to say they're having trouble  paying and then next they ask for your PayPal address and then that's  followed up with a fake paid receipt.

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[kasca-12]

I think my best bet is to relist it checking off the "authentication" box whichkept me from sending aproper invoice

[kasca-12]

I m findingthat out now...should I relist it checking off that box?

[lacemaker3]

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@kasca-12 wrote:

I think my best bet is to relist it checking off the "authentication" box whichkept me from sending aproper invoice

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@kasca-12, you can't turn the authentication off. It's mandatory for certain brands, if they are sold for $500 or more. It's not optional, for either seller or buyer.

https://www.ebay.com/authenticity-guarantee/handbags

eBay always sends an invoice; there is almost never a reason for the seller to send an invoice. But they won't let you send an invoice for authentication items, because they don't want sellers to try to bypass the authentication program. It is for your protection when you're selling a high-value item ... although it does generate some complaints, they are not very common for handbags, much more more common for high-end watches, jewelry and sneakers.

[janet9988]

You can cancel as buyer did not pay since it has been more than 4 days.

The buyer could be lying to you in an attempt to scam you.