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Payout missing

I changed banks and my payout money is not in my new bank account. Ebay also will not offer me a proper Tracking number. The last time I spoke with a team member, they were short and rude.

Is ebay stealing from me? Im a new customer and have a lot of business to offer through ebay. I was really hoping this would work out.

Message 1 of 5
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4 REPLIES 4

Payout missing

New sellers can have their funds held for 30 days?

Did they send you a message saying a payout was sent?

Have a great day.
Message 2 of 5
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Payout missing

Assuming your banking information has been confirmed by eBay, here is a 2 minute read on payout holds for new and infrequent sellers. 

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

 

Posting ID
Message 3 of 5
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Payout missing

Yes. But, It's been resolved. I was paid. TY for your response. 

Message 4 of 5
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Payout missing

Ebay also will not offer me a proper Tracking number.

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@mayflower2retail 

 

I see this is resolved, but for future reference.  

 

sellers hub>

 

Hover on payments>

 

Click on all payouts>

 

Over on the right for each "payout" there will be a reference # for that transaction.

 

reference number.jpg

Message 5 of 5
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