Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Happened to me dropped off at post office never scanned

Dropped off a first class package at the post office. That was Friday in the morning. Still no scan. Buyer so far understands but, there will be limits to that. Web site said " This tracking number is not yet eligible for an inquiry. Once a new track...

Lost package going to Canada

I made a mistake - I sent one item in two packages (it was going to be REALLY heavy in one box). It is my first time selling on eBay and I did not know it had to be in one box. Anywho, one box arrived and the other did not. How in the heck does one f...

Resolved! I'm being charged by USPS for voided shipping label dating from December 2023?!?!?

This is something I haven't encountered before in the 23 years that I have been selling on Ebay. This week USPS charged me for 2 separate shipping labels that had been voided back in December of 2023. Their reason was because the labels were used aft...

Is this part of the ------ Delivering for America ---------- plan?

Delivery address is in San Diego A trip to Vegas not desired Less than 2 hours to get to Vegas. Over 2 days to get back.

Calculated Shipping Listings keep having their dimensions erased, sys creates a local pickup policy!

For some time now, not pointing any fingers, but I'd say around the time eBay banners starting showing up about the new FedEx flat rate labels we have been experiencing a very frustrating issue or "glitch" that is being caused by something on eBay's ...

Rerouting package due to tornados? April 2024

I was wondering if anyone has had their shipment rerouted to Phoenix AZ that were suppose to go to St. Louis MO and then on to South Dakota? I've looked all over the USPS website and not info found. I can understand the logistics being all messed up ...

Resolved! Shipping label cost adjustments

over the last 4 months I’ve had 11 cost adjustments on labels I purchased on eBay. This has cost me over $150. eBay Is saying there is some kind of glitch in the system and they are working on it. The last person I chatted stated they had over 60 tho...

compre un articulo un servicio de liberacion para un celular y el vendedor ya no aprece en ebay

compre un articulo un servicio de liberacion para un celular y el vendedor ya no aprece en ebay ni mensajes le puedo mandar que se puede hacer en ese caso lo pedi hace dos dias y hoy no aparece el vendedor gracias

Resolved! shipping adjustment from UPS

eBay sent me an email that UPS was assigning additional shipping charges due to my package being overweight. When I dropped my package off at a UPS store, they gave me a receipt showing that I had indeed purchased all needed shipping for the weight. ...

Problems Mailing to Portland, OR

Has anyone else had lost packages going to Portland, OR? A very expensive package was shipped last week and the last scan was the sorting center on the 3rd and there's nothing after that. Thank goodness for insurance! I wonder if sellers will eventua...

Resolved! ebay email "Your listings with calculated shipping will default to eBay Labels discounted rates"

Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...

Shipping charges no covered under usps insurance claim

Shipped item, ground advantage thru usps. Item packaged very well. Item arrived damaged. Filed claim with usps but will not let me include shipping charges so I am out 12.75 when they damaged it.

Fedex Charges

The end of March we thought we would test out Fedex as their shipping was much lower on larger packages compared to USPS and Ups... as always we add at least a pound or two to cover any possible errors... and have had no problems in the past with UPS...

UPS shipping price glitch?

When I am entering information to ship via UPS Ground using eBay labels, I'm getting much lower rates than usual. For example, to ship a 2 lb, 48x5x5 package from Florida to California is calculating as $9.20. But if I decrease the weight to 1 lb, th...

Seller is stating I am liable to pay a “tax” AFTER I purchased item.

Hello, I have been going back and forth with a seller who has been telling me I need to pay $40-60 for a “tax”. I bought the item for $32 and free shipping but got a message after they shipped it saying I needed to pay some sort of fee and that I was...