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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

I'm not the post office.

Sometimes things get stuck in the system.But why do buyers think I personally work for USPS, FedEx or UPS?I shipped something on the 1st of May, and it did the classic cross country tour.But tracking HAS been updating, it's not stuck or sitting somew...

Tracking says package damaged/stolen but eBay hasn't stepped in to refund?

Hi, so i opened a item hasn't arrived case on an order after the last day is was supposed to deliver. The tracking on the item clearly states that it was damaged/stolen. The seller even mentions that ups stole it in their response. But even after wai...

Do you expect this to last forever?

I try to neither be pessimistic or optimistic, but realistic.I source from a lot of places. Estate Sales, Auctions, Garage Sales, etc.I started doing this at the age of 14 under my parents account way back in 2007. I used to go to auctions and fill u...

Sold item

Why is my sold item still on sale? Maybe I'm doing something wron...

Grants for ebay sellers

A few days ago on my ebay home page there was a link to apply for grants for ebay sellers now I'm unable to find that link. Any help would be greatly appreciated.

why taking away partial refund tools? this does not make sense

I sell on ebay and Amazon at the same time. I know ebay been supportive all these years but speaking of returning, amazon does it better...I had partial refund tools for no problem over the years but recently I lost it. I filed a complaint about an a...

New All-Time Low-No Replies Needed

I have reached a new all-time low, one sale in the past 14 days, I know the cheerleaders are going to say it's my fault, my inventory, my this, my that, BLAH BLAH BLAH, & to those I say you are Very Wrong!, This has become a pitiful place to try & co...

It's Time to Verify Sellers

It's time for eBay to have some verification process that sellers have what they publicly claimed to have for sale. This nonsense of having people coming on their site and listing things they don't have is killing the spirit of online shopping...even...

Can the item specifics stop bouncing around the page as I fill out the form?

While filling in the ITEM SPECIFICS, the item specifics keep bouncing to different locations on the page, and in different locations from each other.One moment Genre is next to Topic, then it is next to Intended Audience.ALL of the item specifics kee...

NEW eBay Price Match Guarantee Feature?

Hello,I hope this message finds you all well. Today an interesting thing occurred on the app that has never happened to me before. I am going to write this in point-form.1. I sell an item to a buyer2. Buyer immediately requests to cancel sale after p...

ReUnderstanding the partial refund scam....

I've sold here for 2 decades so I have seen all the scams. Lately, it popped into my head a nuance about the partial refund scam. I used to just believe the usual, "oh buyers just never read the descriptions", butnow I have a better idea on the main ...

Sales Dropped to ZERO out of no where....

Just wondering if anyone else has had their sales completely shut off before.... It's been 7 days without a single sale... My impressions, traffic, ect...is all down 50-75% out of no where. I've been slowly building the store up since Sept. In Nov- D...