Getting Negative feedback when its not the sellers fault.

[zippoking82]

I sold this guy a new Clutch kit for his car and the guy lives in CA and I'm in OH.. He paid for the item and I shipped it out the same day. I gave him traacking and everything the same day and I also sent ebay the tracking. For whatever reson the package was held up at the post office for a couple days in CA, instead of calling the Post office to see what the problem is he gave me negative feedback like it was my fault! I work hard at trying to get 100% feedback and for this guy to mess it up over his own .... isnt fair. Can this be tookin off??

[centerhill73]

There are 2 ways to get a negative feedback changed.

1) call eBay if it violates the feedback rules....This one does NOT, so eBay will never remove it.

2) Send the buyer a 'request for feedback revision". They can accept it and modify the feedback to a positive. Of course, that would have been a LOT easier if you had not called them stupid in your response to the feedback they left.