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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

NEW eBay Price Match Guarantee Feature?

Hello,I hope this message finds you all well. Today an interesting thing occurred on the app that has never happened to me before. I am going to write this in point-form.1. I sell an item to a buyer2. Buyer immediately requests to cancel sale after p...

Resolved! Massive USPS shipping delays?

Just a quick pollIs it only me or are there others experiencing chronic shipping delays?I notice it now, especially for the South East and PR regionsI suspect it will get worse in other regions soon too. This is a big deal to me. Thanks for your inpu...

What has eBay become ? Rants from sellers the future of “Outta Here” cThis is for you.

I had auctions which OFFERED free shipping with an option to pay additional for faster shipping.One buyer WHO WON 2 ITEMS demanded that I combine his FREE shipping and refund him anything I might save for combining. He went on to make other demands, ...

New All-Time Low-No Replies Needed

I have reached a new all-time low, one sale in the past 14 days, I know the cheerleaders are going to say it's my fault, my inventory, my this, my that, BLAH BLAH BLAH, & to those I say you are Very Wrong!, This has become a pitiful place to try & co...

It's Time to Verify Sellers

It's time for eBay to have some verification process that sellers have what they publicly claimed to have for sale. This nonsense of having people coming on their site and listing things they don't have is killing the spirit of online shopping...even...

How do we appeal feedback removal denied?

Had something ordered on Monday, April 15th. I shipped the item same day, April 15th, via USPS. Due to USPS mishandling the item, it was arriving late. I reached out to buyer on April 24th giving them a heads up that there was a problem with USPS and...

Search will be the demise of eBay

Wanting to see if it's worth listing an item, so I run a search.Impala Bucket Seat Brackets.Switch to used and 1300+ results. Guess that tells me what I needed to know. Don't list Impala Bucket Seat Brackets because nobody would ever be able to find ...

Promoted Listings...At What Percentage?

I looked at the lowest "buy it now" in my items for sale category and on that "first page"...clicking "see more results" of course.Did you ever wonder at the bottom of the page there are "2 sponsored listings"?How did they get there?I checked these s...

New Unwritten Policy Against Sale of Cow Bone - I Guess Sellers Need to Have ESP

I just had 2 Civil War era scrimshaw cups removed. They were made from cow bone. They are not even close to looking like ivory. And every similar example ever sold on eBay or elsewhere online says they are made of cow bone (never ivory). When I conta...

I'm not the post office.

Sometimes things get stuck in the system.But why do buyers think I personally work for USPS, FedEx or UPS?I shipped something on the 1st of May, and it did the classic cross country tour.But tracking HAS been updating, it's not stuck or sitting somew...

sales block in one category

Has anyone had this problem? after 3 months of successful sales (over 300 orders) ebay first blocked my account due to mc011. after checking everything he needed. they decided to unblock my account except for one category which is the biggest part of...

how to cancel gallery plus fee

How to cancel gallery plus fee on auto re-list. I bet simple way if someone would be nice enough to share that with me.Thank youMorgan

Buyer says Boyfriend is going to destroy contents of package when it arrives and wants refund

THIS has got to be the most insane message after a sale and with an item not yet delivered. Buyers messages “ I need to get a refund. My boyfriend said he is not going to give me the item when it is delivered and said he is going to destroy it or put...

eBay changing excluded international locations to now automatically allow it

Email today from ebay: <> If I wanted to ship internationally, I *would*. But the logistics & licensing required for some of my legal, but internationally regulated, products makes it such a costly nightmare, it isn't worth. And, no, as far as I can ...

Is eBay the last stop for overpaid incompetent corporate criminals? It has been for decades.

Your managed payment systems are beyond brokenhttps://www.ftc.gov/media/71268 There are several national and regional regulators you could convey the inaction of eBay’s criminally incompetent corporate looters”leaders”, but given eBays profoundly bro...