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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Sales have dropped to 0

I have not had a sale in 12 days.... No one is even looking . Is anyone else experiencing the same?

How do refunds work in Reports for Taxes?

When I go to performance>sales, the Net Sales amount matches the amount of available funds I had that month and the amount deposited into my bank. I did 3 refunds however. I guess they were just counted as 0 and completely excluded. Therefore, that n...

selling Gemstones

my name ARMANi want to sell my gemstones and collections Bintaro, south jakarta (south tangerang to be exact) +62 81310167902

Too many sales, had to hire assistance

What's going on in the world? eBay is feeling it for sure!What is everyone saving their money for summer vacation or saving it for the yardsales this weekend? I expect things might pick up a little in a few weeks I found out I am having another child...

Feedback Left for Others, ("Buyers that leave way too many Negatives")

Recently I sold an item and as customary I inspect a Buyers "Feedback Left for Others", upon opening the buyers feedback for others, my first thought was this guy is Color Blind, NO, just kidding, I opened to 200, and counted 149 Negatives of Others,...

New All-Time Low-No Replies Needed

I have reached a new all-time low, one sale in the past 14 days, I know the cheerleaders are going to say it's my fault, my inventory, my this, my that, BLAH BLAH BLAH, & to those I say you are Very Wrong!, This has become a pitiful place to try & co...

why is ebay adding the sales tax to the seller's income from sale. Sellers never receive sales tax

I couldn't believe my eyes, but apparently Ebay is charging the seller to include the sales tax to the amount received, we don't receive any sales tax from customers, and when they get their 12% which already way too high, but this is downright theft...

Resolved! Review Removal Policy

Hypothetically, if I sell an item and get a bad review due to a bad employee and I fire the employee afterwards, will eBay remove the negative review?

Wrong Address From Buyer Left Negative Feedback

I sold a pair of eyeglasses and shipped last week to address the Zero feedback buyer provided. Today the buyer apologizes for wrong address and asks what he should do. Tracking number shows package is attempting to be delivered to address provided. I...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

Resolved! Negative Feedback

I just had a buyer leave me terrible negative feedback and Ebay sided with the buyer. If anyone knows a phone number to contact Ebay and speak with a real person, I would appreciate it. They absolutely need to hear the whole story. Also, why aren't w...

Buyer says Boyfriend is going to destroy contents of package when it arrives and wants refund

THIS has got to be the most insane message after a sale and with an item not yet delivered. Buyers messages “ I need to get a refund. My boyfriend said he is not going to give me the item when it is delivered and said he is going to destroy it or put...

Received a negative feedback, next step?

Hello, I received a negative today from a buyer who purchased on March 13th, delivered March 15th. Listing had 30 day free returns. The buyer did not contact me before leaving feedback. I am not a high volume seller and feedback is very important to ...

Listing stated out of stock but how come someone can still order it?

The listing is set to 1 of the variations being out of stock - this shows on a laptop but from a mobile phone you can still order (which a customer has - so I will have to cancel and pay the fees)https://www.ebay.co.uk/itm/166751362157 Thanks

customs from India refuses to accept any goods to Israel

AS a seller on Ebay, I received an order from Israel, but due to war situation, Indian Post & customs refuses to accept any parcel to Israel, its been more than 6 weeks, and I am not able to ship it to the buyer, what should I do?