I ordered a product on 11/30/2023, the seller has not sent the item, they have not responded back to my several attempts to contact them to request a refund or send the item. I reached out to ebay and this is what they tell me . We’re sorry to hear that you didn’t receive your item. We have asked the seller to respond to your request. Your purchase isn’t covered by eBay Money Back Guarantee, but we encourage you to work with the seller to agree on a solution. So I reach out to the seller again, with no response. I file another complaint and this is what I get from ebay. We noticed your request is still open, so we wanted to check in. This item is not covered by eBay Money Back Guarantee, so we encourage you to work with the seller to resolve this request. If your issue is resolved, you can close this request. We will automatically close this request on Feb 19, 2024. I missed the deadline that was given by ebay to follow up. I tried to submit another complaint and now it won't let me. After being a member of ebay since November 17th 2008 this is how I get treated. Shame on you ebay!
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