02-26-2024 09:08 PM - edited 02-26-2024 09:09 PM
I am trying to search for a particular item by narrowing down the search results using filters. After ticking the filters I start going down the page but when I click either on the Page #2 or on the arrow to go one page forward it takes me back again to the full category with no filters ticked. Anyone else having that issue? It's incredibly frustrating trying NOT to have to look through 5 million+ items when I know what I want.
02-26-2024 09:25 PM
Can you provide a link to your initial search and a description of what filters you are selecting to cause the problem?
Which browser are you using? Any difference if you try another browser?
03-30-2024 01:17 PM
I am having the exact same problem. Searching "Fashion Jewelry,", then earrings.
Selected 5 filters (Price=0.01-3.35, Delivery=free shippping, Metal=Gold, Gold Plated, Gold Filled)
First page is fine, but when I advance to the next page all filters are gone.
I am using Google Chrome.
03-30-2024 07:46 PM
The following search seems to work for me:
I am able to navigate to page two and the filters are still maintained.
Is that the same search you are doing? Same keywords? Same filters? Same sort order?
Does that search work for you and allow you to get to page two and beyond with those filters?
03-30-2024 08:14 PM
Yes. It seemed that clearing browsing history cache fixed the problem for me.
Thanks for your feedback!
03-30-2024 09:02 PM
You are very welcome -- glad to hear you were able to get things working again!