07-11-2019 05:23 PM
The last six purchases I have made on eBay, have been horrible. These purchases have all been in the last year.
One in particular, was a $300 item that was no where close to accurately described.
I opened a claim indicating it was not as described - within hours of receiving the item.
Seller delayed responding for as long as they could before eBay stepped in disputing the claim of NAD and said the listing states, NO RETURNS!
Seller sent a refund on the last possible day as an e-Check.
e-Check failed to clear the first time.
e-Check finally cleared - it is now over 3 weeks from sale date
I left negative feedback due to seller's poor listing description and how they treated me in the claim process.
Seller has over 10,000 feedback and miraculously, it is 100% for the last year. They have a lot of neutral and negative feedback over a year old, that say the same things - description was wrong, seller was confrontational.
Why is this sellers feedback 100%? Because they can have negative feedback removed. Feedback I left, was removed. I didn't discuss a dispute, it merely stated the item was not as described.
I buy collectibles and only purchase items that are listed to be in mint condition. When a description says no flaws, it should have no flaws. My feedback mentioned listing was not as described which was accurate and should remain in place. A user with over 10K feedback will get more buyers because, hey, they have 100% feedback! When an issue comes up, they will have negative feedback removed. This is not an accurate reflection on the sellers reputation.
eBay lost the seller fees on my $300 purchase because they let the seller get away with not meeting the minimum seller requirements of having an accurate description.
07-16-2019 08:22 PM
Did you, by chance, mention feedback during any of your communications with the seller?