Ask a Mentor

Forum Posts

Sorted by:

Buying a vehicle

Has anyone ever bought a vehicle on ebay. I buying a vehicle I know about the 5 day try out to see if anything wrong. Just concerned putting up alot of money that I have to wait to see if it shows up.

buyer ask to return

buyer states that item is perfect but has changed his mind and asks to return....buyer offers to pay for return shipping. Is this possible ?

Unpaid item

I received an unpaid item in my purchases . All of my purchases are paid. Nothing in my purchase inventory. All says paid or shipped.

Business Policies

I was recently the winner of an auction item, the seller delayed providing the shipping cost for several days and then canceled the order. Seller failed to respond to messages. Should a seller be allowed to cancel just because they do not like the pr...

Bought an item as a guest and than registered after...The item never arrived and of course the sell

er isn't communicating. Why isn't eBay communicating?

Seller ID

How can I search for a seller on eBay? I want to see if a listing is legit but how do I search their seller name?

I made a purchase 10 days ago but seller had not mailed the item yet. And will not answer my message

I purchased an item 10 days ago and the seller gave me a tracking number but still has not mailed it. I reached out to them after 7 days and they said to check for an update the next day. That was 3 days ago and no update. And now they wont respond t...

Cannot leave feedback

I sent a message to the seller to thank him. Now, eBay does not allow me to leave feedback. "Customer Service" seems to be non-existent at eBay

Shipping cost scam?

I recently won a bid and the seller listed UPS ground shipping. However, they are trying to charge $112 where UPS ground is actually $19 for the item. Anyone come across this? I offered to pay UPS ground rates. Seems like a new kind of scam perhaps? ...

Ebay checkout is trying to double charged me

Ebay checkout is trying to double charged me.The order has been paid for and tracking number given.Hours later, I look and see something in my cart, I check and it is a notice the item was won and I am committed to buy. Now I got an item stuck awaiti...

Damaged item on delivery buyer claimed return

Item was delivered damaged and buyer wants to return it

Return request

A buyer requested a refund for an item that they said was broken however it isnt broken You have to assemble it but after the item was shipped i saw that the instructions were not in the pkg. How do i message the buyer to ship the instructions to the...