Ask a Mentor

Forum Posts

Sorted by:

how to avoid returns

Haven't sold anything here for awhile, and am now seeing that if someone is unhappy with their purchase, the Seller must pay for return shipping. So, I'm wondering about best practices to avoid returns, since this could really cut into my time and re...

eby live customer service

need phone number for customer service to discuss issue that is not listed in ebay site .

plastic wrap an item?

I am considering offering items for sale here, and am trying to prevent unwanted returns, since this would be costly. Would it work for me to seal each item in plastic (heat seal with a bar sealer), and stipulate that any returns where the original w...

Order payed for not yet shipped.

Hi,I purchased a moderately expensive item.the person I negotiated with messaged me that he’s been busy with work and with some family matters. It’s now been 1.5 week since I made the payment and he is yet to ship the item. I message him saying that ...

How is it that I have over half a dozen watchers & no views?

How is it that I have over half a dozen watchers & no views? What is the cause of this? I have lots of pictures & no views.

Item delivered to Post Office but not picked up

I sold a item... bought prepaid shipping label.. mailed it... tracking showed it arrived at PO and it needed to be picked up... status on tracking shows Not Delivered ... he claims he didnt get it ??? Im I responsible to refund him ???

eBay sent my items to wrong address

eBay sent my purchases to wrong delivery address

Advanced search for sold/completed items disabled?

It seems that the Advanced Search for completed/sold items has been disabled, what a disservice for sellers and buyers? Does anyone know about this?

SEARCH FOR COMPLETED ITEMS NOT WORKING. COMES UP WITH 0 MATCHES

When searching for completed items the system shows no matches. Tried several different items and get the same response. This has been going on for at least 2 days. Anybody else experiencing this result ?

My Saved Searches is a Mess

I basically buy from my Saved Searches List so the list is important. Items used to be in alphabetical order. Now I have to go through all of them to find something. The search option at the top of the list doesn't work and there are glitches with sa...

How Change Item Listed for Local Pickup to Shipped After Item Sold

I can't add shipping details or status to the item because it was listed as local pickup only but the buyer convinced me ship the item. Now the post-sale process assumes the buyer picked up the item and needs to follow the process to release the fund...