eBay

Seller needing to cancel an order

I sold an Item to a buyer and they summitted to cancel it as soon as they won the auction so I denied it. The buyer sent me a message saying they already won another bid on the same item and didn't have the funds to pay for it. I have recently relist...

Shipping Labels

How do I change the shipping dimensions on the shipping label?

broken item.

Item came broken in the mail.

Wrong item received

I need to attach pictures of the wrong item to my message to the seller but I can’t get a send prompt. What’s going on?

Cannot send combined shipping invoices to buyers!

buyer return ,

buyer will not ship return after i refunded his payment

Item not as describe

Seller say everything works fully with the item I ordered, when I received it it did not. The item I ordered has a touchscreen it’s unresponsive the screen flickers it will not connect to any Wi-Fi at times it doesn’t even find any Wi-Fi signals it h...

Ebay have enhancerex?

Paying for goods from foreign sellers

There is a seller in Spain that I am trying to purchase from but my checkout and pay now option isn't working. Is there something I need to do to buy from a foreign seller?

REMOVING MY BUSINESS ACCOUNT AND SWITCHING TO A PERSONAL ACCOUNT

Everytime I try to close out my business account I'm told I still have active subscriptions and go cancel them first. So I check and of course there are no active subscriptions. I just want to cancel a business account and go to a personal account. I...

buyer filed payment dispute

International buyer purchased pair of boots. Size clearly marked in description and in photos. Buyer stated that the shoes did not fit and wanted a return. I don't accept international returns but I did message buyer that I would allow her to return ...

printing 6 labels will only let me print 5

username history

A user's username history used to be listed s o m e w h e r e . Where is it now?

Can't cancel a pending sale with unpaid item

I accepted an offer from a buyer four days ago. They have still not paid or responded to my message. I would like to cancel the sale. I've gone to the screen and selected "buyer hasn't paid" as my reason but every time I click Submit I get a "somethi...