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Will not let me purchase anything on ebay.

You will not let me purchase anything on ebay. I joined the site recently. Every time I go to check out, I receive the same error message. It doesn't matter what browser I use. If I use the mobile app, if I use a desktop, if I use my phone, doesn't matter if I try to just buy one thing or multiple things, doesn't matter the seller. Doesn't matter the price of the item, Doesn't matter the payment method, it will absolutely not allow me to purchase anything.. The error i am receiving is: "

 
Alert

To help protect your eBay account, we sometimes limit the amount of items that can be bid on or purchased by a single account. However, you may be able to increase the limit on your account by verifying some information about yourself. Call us about the limits on your buying activity.

Learn more under buying activity.  

 

I don't ever receive an email from anybody, or any kind of notification saying any restrictions are on my account or what I need to do to change them, or to get them removed. I can't get ahold of anybody on the phone. Does anybody know what this means? Or how can I fix this? What do I do?

 

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Re: Will not let me purchase anything on ebay.

You may have to contact eBay to see what the problem might be.

 

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

 

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Re: Will not let me purchase anything on ebay.

You have just created an eBay account. Have you verified your identity or connected a credit card to your account?

 

See here:

 

https://www.ebay.com/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012

 

Message 2 of 6
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Re: Will not let me purchase anything on ebay.

Yes everything is verified. And it doesn’t matter the price of the item either it could be $5 it could be $50 I get the same error. And I’m doing “buy now” not bidding. 

Message 3 of 6
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Re: Will not let me purchase anything on ebay.

You may have to contact eBay to see what the problem might be.

 

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

 

Message 4 of 6
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Re: Will not let me purchase anything on ebay.

Thank you so much for that chat link! I was finally able to get ahold of someone and they fixed the problem! Where can I find that link on the site incase I lose this feed? 

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Re: Will not let me purchase anything on ebay.

Bookmark the link and keep the bookmark where you can find it. That is what I do.

 

Or search your community profile to find this thread again.

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