Item number 114909906369, Order number 06-10032-71269 was Sold on 05-07-2023, International shipping to Brazil.
I was not able to purchase eBay International Shipping Label. There was an eBay bug. eBay Error: "It was not possible to generate the label. Something is wrong. Please try again later."
I tried many times with the same result: "Please try again later".
Customer Service Chat Transcript - SR# 1-463320765101 on 05-08-2023 with Agent Shella Mae
Shella told me to ship by USPS Priority International and that difference in shipping will be compensated by eBay
Shella told that in 24-48 hours eBay will pay me a difference of $9.45.
Customer Service Chat Transcript - SR# 1-463544526891 on 05-14-2023 with Agent Lercy Joy
Lercy: Shella reported it but she was not able to do
Lercy: I really do apologize for what happened. I can see here that previous representative was not abel to send a credit request for the difference of the fee. So, here is what I am going to do, I will send this request to our higher management.
Lercy: Rest assured that this will be reported. Please allow us 24-72 hours for the approval of this request credit.
Customer Service Chat Transcript - SR# 1-463712876822 on 05-18-2023 with Agent Saiful
Saiful: I have submitted the credit request within 24 to 48 hours you will receive it in your eBay account
Saiful: Be assured you will receive it sooner than the expected time as a bug credit
Customer Service Chat Transcript - SR# 1-463899174811 on 05-23-3023 with Agent Ivy Eunice
Ivy: You're welcome and we also appreciate your time and patience bringing this matter to our attention that you did not receive any credit on the shipping fee difference. Rest assured again that we will do our best to help you with the credit.
Today is June 1. There is no refund yet and still.
Why is eBay do not refund ?
disneyshopper
