cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Virtual Assistant REFUSES to connect to LIVE AGENT

Has eBay stopped LIVE AGENTS after a certain time of day?  Regardless of what I request, VA states to EMAIL and I will get a response in 2 days!!  Two days??  None of their articles explains the instructions I need.  

Message 1 of 3
latest reply
2 REPLIES 2

Re: Virtual Assistant REFUSES to connect to LIVE AGENT

@ajl_ventures 

 

Click on > https://www.ebay.com/help/contact_us?id=4002&st=10 to see the various options to contact eBay


If you decide to receive a call back, make sure your phone will not block the call back


AND-OR


Read this > https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

 

Message 2 of 3
latest reply

Re: Virtual Assistant REFUSES to connect to LIVE AGENT

Hi @ajl_ventures 

 

Your best bet to get answers or get help with a problem is usually to ask right here.

Alternatively, at the Help link at the top of the page, search for the topic you need help with, find the one that's the best match, and if it doesn't answer your question, scroll down and use the contact link at the bottom of the page. If you don't get a Have us call you option, type "Agent" in the chat box.

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

Message 3 of 3
latest reply