04-05-2024 02:53 PM
I have an item a buyer in Germany wants to purchase but it says I don't ship to Germany, but I have international shipping ?
04-05-2024 03:07 PM - edited 04-05-2024 03:34 PM
Hi @vintage125p
This may be because of the 2019 German Packaging Act detailing requirements for packages. They require sellers to register with the government and get a LUCID number to ensure packaging is sustainable. You can read more about it here.
https://export.ebay.com/en/regulations/extended-producer-responsibility/german-packaging-act/#
04-05-2024 03:18 PM
Doesn't E-bays international shipping program take care of this ?
04-05-2024 03:33 PM
The individual seller is required to register directly with the German government and get that LUCID number. eBay cannot do this on behalf of the seller, they would be breaking German law. To my knowledge, this is the only country with this type of requirement of the 200 countries eBay ships to. Here's more information about it - it's actually a 2019 law which began in 2022.
https://www.ebay.com/sellercenter/growth/going-global/german-packaging-act
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.