on 09-30-2015 11:28 PM
I sold an item and the shipping cost is too high. The customer hasn't paid yet because of this, which I understand. Is there a way to change the shipping rate once an item has sold on Auction?
If you need to lower the shipping rate you can do that.
My ebay > SOLD > More actions > SEND INVOICE
Change the shipping cost. You can click on PREVIEW to double check. Do not click on RECALCULATE.