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I blocked a country in exclude shipping locations still a buyer is able to buy item

I blocked a particular country still a buying is able to buy item by updating address to one in US. Now I will have to ship to a forwarding agency. I have had very bad experiences with forwarding agencies. they often have a wrong address and DHL charges me hefty address change fees and I fear if item is not delivered or refused DHL wont send it back or will charge a lot of money to send it back

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I blocked a country in exclude shipping locations still a buyer is able to buy item

@greateasterndeals   You can cancel the sale as problem with buyers address.  

 

https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136&st=12&pos=1&query=Ho...

 

Just be aware that with managed payments the cancelation money is going to come out of your back up payment method or checking/ payoneer account.     I use a credit card for my back up payment method.  You can see how to add it here: https://community.ebay.com/t5/Payment-Resources/Know-your-options-to-pay-eBay-fees-and-selling-costs...

 

Then once the buyers funds finish processing then you get the money back.  This is the way all refunds and cancelations work with managed payments. 

 

 

 

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 2 of 7
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I blocked a country in exclude shipping locations still a buyer is able to buy item

Can you use a different shipping service?

For some......It seems wisdom has been chasing you, but you have always been faster.
Message 3 of 7
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I blocked a country in exclude shipping locations still a buyer is able to buy item

@greateasterndeals 

 

Also Block their ID this time so they can't bid/buy again using any address.

 

https://www.ebay.com/bmgt/BuyerBlock

 

 


U.S. Community Volunteer

Message 4 of 7
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I blocked a country in exclude shipping locations still a buyer is able to buy item

thanks the money has still not been transferred to me if I cancel now will they deduct all the fee?

Message 5 of 7
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I blocked a country in exclude shipping locations still a buyer is able to buy item

Thanks but what if they give negative

Message 6 of 7
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I blocked a country in exclude shipping locations still a buyer is able to buy item

You are required to ship to the given shipping address in a location you set up to ship to.   Your responsibity is to get it to that location as described (forwarding it voids the Money Back Guarantee).  Unless you have good reason to believe that THIS address is bad you ship it there.  

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