10-11-2021 02:35 PM
I blocked a particular country still a buying is able to buy item by updating address to one in US. Now I will have to ship to a forwarding agency. I have had very bad experiences with forwarding agencies. they often have a wrong address and DHL charges me hefty address change fees and I fear if item is not delivered or refused DHL wont send it back or will charge a lot of money to send it back
10-11-2021 02:44 PM
@greateasterndeals You can cancel the sale as problem with buyers address.
Just be aware that with managed payments the cancelation money is going to come out of your back up payment method or checking/ payoneer account. I use a credit card for my back up payment method. You can see how to add it here: https://community.ebay.com/t5/Payment-Resources/Know-your-options-to-pay-eBay-fees-and-selling-costs...
Then once the buyers funds finish processing then you get the money back. This is the way all refunds and cancelations work with managed payments.
10-11-2021 02:45 PM
Can you use a different shipping service?
10-11-2021 02:46 PM
Also Block their ID this time so they can't bid/buy again using any address.
https://www.ebay.com/bmgt/BuyerBlock
10-11-2021 02:51 PM
thanks the money has still not been transferred to me if I cancel now will they deduct all the fee?
10-11-2021 02:52 PM
Thanks but what if they give negative
10-11-2021 05:00 PM
You are required to ship to the given shipping address in a location you set up to ship to. Your responsibity is to get it to that location as described (forwarding it voids the Money Back Guarantee). Unless you have good reason to believe that THIS address is bad you ship it there.
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