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Fraudulent buyers

I’m new to selling on EBay,  why do they allow buyers to create usernames that say “seller please text this number”. This has happened twice already on items I’m selling.  They are the winning bidder but never send payment.

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Fraudulent buyers

@tech_stuff01 

When a buyer does not pay, cancel the transaction after 4 days of non-payment have passed, specify "buyer didn't pay".

  1. In Seller Hub, go to Orders.
  2. Find the order you want to cancel, and from More actions, select Cancel order.
  3. Select "buyer didn't pay" as the reason for the cancellation and then select Submit to finish.

https://www.ebay.com/help/ip?topicId=4136&contextid=c3b936df-885a-471e-9f26-550bfb6954cc:1844ecfd4da...

 

Place the non-paying buyer on your Blocked Buyer List:

https://www.ebay.com/bmgt/BuyerBlock?

 

Set your buyer requirements to block buyers who caused cancellations of 2 unpaid purchases within 12 month(s).

https://www.ebay.com/bmgt/buyerrequirements

 

 

*lady*madonna*
Volunteer Ebay Community Mentor

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