Buyer want to return, but is not savy enough to include a picture on Ebays Form. How can Ihelp Her??

[pardnersmb]

I have a buyer who wants to return an item, I agreed.  However, she doesn't know how to take and upload a picture for Ebays return request form.  What can I do to help her???  TYIA, B.L.

[mega-ma-roo]

Have her contact eBay and they can process the return without the picture. Send her this:

To contact customer service use this link:
https://www.ebay.com/help/contact_us?id=4002&st=10

You can have them call you or use live chat.