Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Shipping Insurance 3rd party

Does anyone know of a 3rd party you can purchase additional shipping insurance from?

Shipping cost

I had a buyer enter the wrong package dimensions when calculating the shipping costs for them since they pay for shipping. I had the dimensions on the descriptions already, but they input a much smaller size and USPS would not take it since it was to...

USPS shipping and insured up to $100.00 per website and ebay

I stopped off at USPS the other day to inquire about damaged / slow shipping on USPS Ground Advantage.Per the USPS Mgr at our Branch, if the item container (box) is smashed, crushed, pushed in, it is not considered damage, until there is a hole! Seri...

Shipping Dollhouse Carpeting

I need to ship dollhouse carpeting that is still in its sealed package. The carpeting is 20 x 14, I haven't found a cheap way to ship it.

Free shipping on items 2-10

I can't post my 10 items to sell and select $10 shipping for the first item and free for each additional. It charges $10 for each item, which is ridiculous. There is no option to select a fixed shipping cost for 1-10 items. If I choose fixed shipping...

International shipping

On March 21 2024 I received an International order for 135.00 in merchandise. I shipped the merchandise the same day to the 110 Internationale Blvd in Glendale Heights IL. Tonight I received a message from the customer wanting to know where her merch...

USPS didn’t deliver my package to me

So, I won two items from an eBay seller, who I’m assuming did combined shipping. USPS says they delivered the package to front desk/mailroom/recepionist. I live in apartments, and my leasing office doesn’t accept packages, and I checked with them jus...

ESUS Tracking Still Extremely Unreliable

Hi. I still don't know if eBay ever hears any of these posts, but I wanted to put this here for the record. The ESUS tracking system is still far too unreliable, and it causes headaches for sellers because buyers look for a package and it often seems...

Buyer in Canada

A buyer bought a pair of women’s Nike athletic pants. When I filled out the customs form and print s the shipping label it has a CS/PO Box in New York as the shipping address. Is this correct? First time shipping International. Thanks

Questions about buyer wants to cancel item, but it already shipped out....

I told him he can write " refused" on it and it will get sent back to me. He ordered this nearly 24 hours ago. However, I have not had anything like this in years, so does this method still even work? Or is it better to havehim pay to return it? Or w...

Resolved! FedEx shipping cost adjustments.

Fellow eBay sellers, Be aware of FedEx. I recently received numerous cost adjustments from them, totaling over $100. I believe they are intentionally doing this to take advantage of eBay sellers, or possibly other online sellers, to increase their pr...

"Uploaded on time but no carrier scan" for freight shipments. Please advise. Top Rated at risk.

All of our freight orders continue to show up on eBay as no carrier scan.For example, we used SAIA freight for this order. We uploaded tracking (pro number) on time, and made sure to choose SAIA FREIGHT. Yet, this order (along with many more) continu...

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Shipping costs are incorrectly calculated - what am I doing wrong?

Recently, I've had some packages where the shipping was way off in favor of the buyer. The first time, I assumed I put in the numbers wrong and ignored it. But it's now happened several other times. Most recently today.I checked the package dimension...

EBAY selling shipping labels for FEDEX SMARTPOST now FEDEX GROUND ECONOMY and service NOT PROVIDEDD

EBAY list a FEDEX GROUND ECONOMY formerly FEDEX SMARTPOST on shipping options. Fedex delivers the SMARTPOST packages, NOT to the post office like they are supposed to , but directly to the customer and then bills for FEDEX HOME DELIVERY Totally diffe...

Package dimensions after sale

I just sold an item and need the package dimensions to find the item. It is in with a few hundred other packages. I thought this would be easy info to find but I can’t.