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Setting Up 30 Day Buyer Paid Returns

Hello, I've been researching how to set up 30 day buyer paid returns but am unable to find this option in the return settings.  When I do a web search it mentions this feature is possible but yet am unable to find it. 😕  Can someone please advise where you go to fix this rule.

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Setting Up 30 Day Buyer Paid Returns

@cowgirl_vintage24 

When you set up your returns policy you need to toggle the button to accept returns. Once toggled on you can select how returns are paid.

IMG_1682.jpeg

 

Message 2 of 9
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Setting Up 30 Day Buyer Paid Returns

@ebooksdiva Thanks for this but I cannot seem to find this page for the returns policy, I am only finding the returns preferences page.  Would I need to go into each of my listings to see this returns policy?

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Setting Up 30 Day Buyer Paid Returns

Setting Up 30 Day Buyer Paid Returns

Thanks, I will check it out!

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Setting Up 30 Day Buyer Paid Returns

@cowgirl_vintage24 

 

If a buyer opens up a "not as described" case against a seller, the cost of the return is on the seller -- and NOT the buyer -- no matter what the individual seller's policy may read.

Message 6 of 9
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Setting Up 30 Day Buyer Paid Returns

I see, ok good to know @1786davycrockett thanks!

Message 7 of 9
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Setting Up 30 Day Buyer Paid Returns

@cowgirl_vintage24 

 

Make sure that you understand the following eBay Money Back Guarantee:

 

https://pages.ebay.com/ebay-money-back-guarantee/

Message 8 of 9
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Setting Up 30 Day Buyer Paid Returns

Thanks I will look at this!

Message 9 of 9
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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: