05-14-2024 05:17 AM
Hello, I've been researching how to set up 30 day buyer paid returns but am unable to find this option in the return settings. When I do a web search it mentions this feature is possible but yet am unable to find it. 😕 Can someone please advise where you go to fix this rule.
05-14-2024 05:30 AM
When you set up your returns policy you need to toggle the button to accept returns. Once toggled on you can select how returns are paid.
05-14-2024 05:40 AM
@ebooksdiva Thanks for this but I cannot seem to find this page for the returns policy, I am only finding the returns preferences page. Would I need to go into each of my listings to see this returns policy?
05-14-2024 05:42 AM - edited 05-14-2024 05:43 AM
05-14-2024 05:44 AM
Thanks, I will check it out!
05-14-2024 06:03 AM
If a buyer opens up a "not as described" case against a seller, the cost of the return is on the seller -- and NOT the buyer -- no matter what the individual seller's policy may read.
05-14-2024 06:09 AM
I see, ok good to know @1786davycrockett thanks!
05-14-2024 06:15 AM
Make sure that you understand the following eBay Money Back Guarantee:
05-14-2024 06:35 AM
Thanks I will look at this!