04-26-2024 11:09 AM - edited 04-26-2024 11:13 AM
I’ve been trying to buy an item with my $45 eBay Gift Card I bought today and for some reason it keeps giving me the error “Please check your payment details or use a different payment method”. I keep getting this issue even though I’ve tried buying in different devices and in the web and app versions and then when I decided to check the balance it has $0?? I need this fixed ASAP
04-26-2024 11:15 AM
Not every item can be purchased with a gift card.
04-26-2024 11:28 AM
I know but what confuses me the most is that it has no balance when I just paid $45 for it
04-26-2024 11:28 AM
When you bought the card did the cashier or whoever properly adhere the funds to the card? You may need to go back to wherever you bought it from or reach out to them.
Does it show what the money was used on? Are you sure one of those transactions didn't actually end up processing somehow?
04-26-2024 11:29 AM
I have the activation receipt and I don't have anything in my purchases
04-26-2024 04:37 PM
How many hours after purchasing did you try to use it? It takes up to 4 hours to become activated after you pay.
04-26-2024 08:40 PM
Scammers remove the scratch off and write down the numbers. They then replace the scratch off strip, they can be purchased on the net. They then put the card back and wait for it to be sold and activated. Since they have the number, they can then spend the card.
It's a common scam. Can't say if that is your issue however.