I have a customer who has requested a return on a defective item. I
issued the return the same afternoon. Now just over 36 hours later they
have filed a payment dispute because I have not refunded their money.
The request for return was received on a...
I had to cancel an order for an item I was selling because the item was
out of stock. I refunded the buyer's purchase through Paypal (not ebay).
Now when I try to cancel the order on ebay I have to authorize ebay to
issue the return via Paypal to com...
I have a buyer that purchased an item and the shipping was calculated on
their Ebay address on the east coast. The buyer has requested the item
be redirected to their new west coast address which increases the
shipping cost by almost $10.00. I have e...
A customer paid for UPS shipping charges via Paypal, but wants the item
shipped collect on his UPS account. I refund the amount through Paypal,
but how do I handle the refund in Ebay? Thanks!Sea30ray
