eBay Help
hsm
Adventurer
Community Member since ‎05-16-2003
‎02-23-2024

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  • 14 Posts
  • 0 Solutions
  • 6 Helpful Votes Given
  • 3 Helpful Votes Received

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Why Ebay customer service sucks and Amazon.com is winning the war of eCommerce

02-04-2017
Why? Because eBay customer service is not empowered to do anything to retain a (previously) loyal customer. I have been an eBay user since it was AuctionWeb and I've seen a constant decline in the site from both a buyer and seller perspective. My las...

Best offer shams

09-09-2016
I have to admit... I used to like the Best Offer concept and would actively look for them. EBay, however, appears to have botched this one too and isn't correcting it. Long ago, eBay was a great marketplace for used, quality, items. That, in my opini...

Best Offer concept leads to negative user experience

01-19-2016
In general, I support the concept of a best offer. However, I firmly believe that eBay needs to institute a policy for best offer counter offers from sellers. I have noticed that it is quite frequent for seller to tag an auction as accepting a 'best ...
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