eBay

Almost 30+ days and over 7+ hours on the phone with multiple (outsourced) customer service and escalation teams to handle an IND (item not described) issue. To only discover that there is an internal issue with their system not being able to generate...

After 19 years with eBay as a buyer, I have never experienced such a lack of accountability from both the seller and eBay customer service. Opened the case for IND (item not described) on 4th of March 2022, it is now the 4th of April, and was asked f...