Winter Seller Update
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Activity in Buying & Selling
Desire to purchase future items and as a result lost my saler. Why?
Asking about Shenzhou 17 and 18 signed mission envelopes. (crew members) Result- Lost that seller. Why ?
Ebay screwed me out of 931$ because they could not see the delivery address was incorrect
I bought a lower priced audio console from a seller who sent this to a gas station, instead of my business.I sent them the corresponding USPS document that shows the wrong address. This was clear as day but they ruled in favor of the seller. The othe...
Buyer claims the item not as described
I had a customer message me after receiving the pants that they were not grey, but are khaki. However, in my listing, as well as description, I have that they are grey. I took 7 different angles of these pants and in every angle they are grey. Howeve...
Adding a tracking number... but where?
Could someone help? I ordered a product, but unfortunately it's defective. The seller initially refused returns. I opened a case, and eBay compelled me to return it. They said I could choose my own carrier. I did so. I informed eBay, and they told me...
Customer Service Just Repeats "Policies" and Does Not Listen to the Actual Customer
I have been both a buyer and a seller for 23 years. Never, have I ever gone through an experience with eBay the way I recently had to. Three items I bought never arrived. USPS said they did. I have a Ring camera and nothing arrived, at all, on the da...
New Seller Seeking Advice
Hi, I have casually sold in on Ebay in the past. This year I decided to be more active. Taking my passion for thrifting and repurposing fashion as an opportunity to teach my children about building a business. We are doing this as a family would real...
eBay UK Goes Permanently Fee Free For Private Clothing Sellers April 8
In yet another step in eBay's recent strategy shift back to consumer-seller roots, starting April 8, private (non-business) sellers in the UK will no longer pay final value or regulatory fees on clothing sales. How does free selling for pre-owned clo...
eBay Down - Again
For the second time this week, eBay is down. This is happening way too often.
Lost package..now soon delivered.
Hi ! Sold a package a while ago abroad , the package seemed to be stuck for a couple of weeks with no update on the tracking. I assumed that the package was lost , and the estimate delivery date passed and I refunded the buyer. Because we both though...
Just bought a Gift Card and it has no balance???
I’ve been trying to buy an item with my $45 eBay Gift Card I bought today and for some reason it keeps giving me the error “Please check your payment details or use a different payment method”. I keep getting this issue even though I’ve tried buying ...
eBay standard envelope issues
I have gotten into selling low end sports cards for about the past year now. I have been using the standard envelope with minimal issues but recently I have been starting to get quite a few shipments with no updated tracking. I’ve always shipped sing...
eBAY HELP! WHY PARTIAL REFUNDS?!?
Decluttr_ is only issuing partial refunds for lost merchandise and I want to know if this is policy that eBay intends to tolerate. If so, it is the end of my association with the platform. For a $10.65 item, I was only reimbursed $5. 39, no explanati...
Address change scam
I'l try to be brief, but beware. I sold a camera to a legit buyer/he immediately pays/I buy shipping label/I ship to buyer one hour after Ebay notified me he paid. Took me about 20 minutes to drive to UPS, drop off package, return home. The perfect t...
How to get eBay involved in a refund?
I recently sold an item that was listed as untested, and I said I didn't have a charger for it so I wasn't sure if it worked or not. Yesterday, the buyer sent a return request as it was not charging. If I get eBay involved, will it be in my favor bec...
Checkout process using Paypal, it picked a credit card that is not even my default card.
Normally when I checkout, I sign into paypal and it asks me what payment option to use. Credit card #1, Credit card #2, Credit card # 3, Bank account, etc... However, today I won an auction and went to checkout and it just said like Payment complete....
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