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Activity in Buying & Selling
New feedback form
Am I correct in understanding that you can no longer leave feedback for a buyer without rating the merits of the item you purchased? In other words, if you buy, say, a book, you have to read it and decide how much you liked it before you can assess t...
How to get eBay involved in a refund?
I recently sold an item that was listed as untested, and I said I didn't have a charger for it so I wasn't sure if it worked or not. Yesterday, the buyer sent a return request as it was not charging. If I get eBay involved, will it be in my favor bec...
If accepted a return can I offer to refund half price if buyer keeps item
Is it too late to offer buyer half their money back if they keep the item . I have accepted return but not printed return label.
Resolved! Customer Service Just Repeats "Policies" and Does Not Listen to the Actual Customer
I have been both a buyer and a seller for 23 years. Never, have I ever gone through an experience with eBay the way I recently had to. Three items I bought never arrived. USPS said they did. I have a Ring camera and nothing arrived, at all, on the da...
eBay and USPS
My time using Ebay is about over. All the sellers insist on using USPS. Currently I have 5 orders pending on USPS. 3 out of 5 are lost by USPS and they say its not their problem. The sellers do not care either they are only concerned with cheap shipp...
Seller feedback
Hi ~ I wanted to leave a positive review for a seller, but am unable unless I give a product review as well. I don't want to review the product. Did this just change recently? I used to be able to make remarks about the fast shipping, good communicat...
Had listings taken down for policy violation even though they did not violate policy
So essentially I had over 500 of my listings taken down sighting that they were violating replica coin counterfeit policy when in fact all of these coins were genuine US currency none of them were replicas or fakes at first I thought this was an arti...
Selling on eBay.com but ship from Canada return labels
US buyer requesting return. I sell on eBay.com but live in Canada do I buy the return label on eBay.ca or eBay.com as want to generate eBay’s return label.
Hi so someone is asking for pictures of an item I have listed along with the serial number. Why woul
Why would they be asking for photos of the serial number ? I genuinely don’t get it like what purpose thThat that information with serve . The request for photos of it I understand because I don’t think I ever got around to updating the list with act...
Resolved! PayPal pay in 4 no longer on ebay?
Haven't been able to use it on eBay for over week now despite always paying on time and in full. It still shows up on other shopping sites just not on ebay
Why is eBay saying I need to purchase and send someone a return label when they already sent one?
I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...
2024 Up and Running Grants program launches today
"Now through Friday, June 7, 2024 at 6pm ET, eBay small business sellers in the U.S. are encouraged to apply for an Up & Running Grant." https://www.ebayinc.com/stories/news/ebay-launches-5th-annual-up-and-running-grants-program-awarding-500000-to-sm...
Order Confirmation Error
I keep receiving the following when I try to see order details. I have asked seller for clarification and if they have received my order but they keep stating they have no record of my order. Please help as my card has already been charged for the or...
My listing was removed because it was "counterfeit" when other sellers have the same item listed.
Hello everyone, today I had a listing removed because it was found to be "counterfeit" but it turns out that when I look up the same exact item, others have it listed as well and don't seem to be removed. Has anyone else had this issue and how do I l...
Sudden NARU of a buyer...
So I have a regular who buys my banknotes (the ones I call foreign exchange because it's left over trip money, although some you can't spend anymore). He buys something every couple of months, has 2000 FB. Today he left a positive FB for me for the l...
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