Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

If I don't pay for "promoted" is it being hidden?! Common item w/ZERO views 15 days later.

Isn't the huge cut Ebay takes out of the total sale supposed to cover the cost of using their platform? Why do they "suggest" ANOTHER NINE PERCENT for "promoting"....? And why do a lot of my items (that are reasonably common, say 10 are always listed...

Getting scammed

Hi Everyone I’m new to the selling community and I have an order to a Portland, OR address that eBay doesn’t recognize. As such I googled buyers address and an old thread from 2023 popped up about this address scamming a seller of an iPhone. My buyer...

They lie, they steal, they abandon

Rather than helping customers and assisting them, ebay is focused on doing whatever they can to squeeze every dime possible out of naive sellers and buyers. Even if it means lying and deceiving. It is a disgusting feeling to be taken advantage of by ...

To maintain a safe trading environment, eBay places limits on the number of categories

"To maintain a safe trading environment, eBay places limits on the number of categories sellers can list in. Currently, you do not have required permission to sell in this category. {e218772-1246166x}" I am getting this error while listing my handmad...

Why Won't This Antique Glass Lamp Shade Sell?

I have had this Antique Glass Lamp Shade Listed Since Nov 18, 2022. A search under Glass Lamp Shade & it is first in the list of 72,000 & they sell consistently. Why won't mine sell? My Listing https://www.ebay.com/itm/304707566379

Sales Tax Table

When getting ready to list an item I hit the "Sales Tax Table" link and I'm only offered America territories like American Samoa or Virgin Islands. Is sales tax built in for every State? If so, is the tax rate on the buyers State? I sold to someone i...

Looks Like A Bumpy Road Ahead

Now that eBay has released their Q1 report, sellers may wonder what's ahead for Q2 or Q3? From what I'm reading and watching, even from Lannone himself, it looks a little concerning. If you're struggling now as a seasoned seller, or if you're new to ...

Sell similar item

I’m having problems using “sell similar item” on eBay website not the app. I’ll find a previous listing, click sell similar item and do all the changes as normal but after clicking “done” the title goes back to the original listing. Just the title go...

Community Team and Ads Team Question About Display Ads Beta

devon@ebay adsteam@ebay The information provided with the display ad tool in Seller Hub>Marketing>Advertising Dashboard>Promoted Display Beta appears to be incorrect. I opened the tool and then clicked on "Learn More" to, well, learn more. Here's the...

Chat transcript attachment empty

When I speak to customer services it says I'll receive a chat transcript email but when I receive it the contents of the attachment is empty? I end up taking pictures of the chat window before I close it but wondering if anyone knows why the attachme...

Global Shipping Program confiscation of item

I purchased a compact (vintage, with mirror) from the U.K. (I am in the U.S.) through eBay’s Globsl Shipping Program. I just got a notice that my item was “restricted” and that therefore I would get a refund and further that the seller would not be g...

Resolved! Should I pay for extortion

Hi,A buyer left a defaming feedback that my item is fake and I should be removed from ebay. She stated in the messages she'll remove only if I send a full refund of 300 something dollars. I asked her to return the item but she wants money back and fu...

My views are low even with "Promoted Listings" . Is eBay throttling accounts ?

My views are low even with "Promoted Listings" . Is eBay throttling accounts ? Or is the eBay thing just no longer an interest to todays buyers?

Resolved! Promoted Listings ebay message

helloI received a message from ebay, I don't know if it came to me alone or to everyone.Does that mean that you can't add more promoted lists by paying a few dollars like I do now?the message says this Soon you’ll be able to use Promoted Listings Sta...

No Feedback Removal For Sellers - UnAcceptable!!!!

I've had 100% positive feedback for 3 years until some old lady left a negative review because She doesn't know what size 3mm is vs 4mm even though there's a Photo in my listings that shows the bead sizes on a Ruler!!! I sent several photos proving w...