10-13-2013 07:27 PM
I have an auction that ends this thurs. Auction states shipping for U.S.. I have a bidder from China. What do I do. Can I cancel that bid. Do I have to end auction? Do I contact bidder? Not sure what to do. Don't want to ship to other countries. Thanks for your time.
10-13-2013 07:37 PM
I did learn that you can cancel a bid during an online auction. I am not sure exactly how I did that unfortunately. If you want to stop sales with certain countries then you need to follow these instructions:
Go to My eBay.
Click the Account tab, and then click Site Preferences on the left.
In the Selling Preferences section, scroll to Shipping preferences, and then click the Show link.
Next to Exclude shipping locations from your listings, click the Edit link.
Select the states, territories, or regions you don't want to ship to. You can exclude entire continents or select Show all countries, and then select the specific countries you don't want to ship to.
All excluded countries you selected will appear on the lower section of the page.
Select the Apply to all current live listings check box to apply these exclusions to all your current listings.
Click the Apply button to save your requirements.
10-13-2013 08:02 PM
I just did that and THANK YOU. Although there was only the APPLY option and not an option to APPLY TO ALL ACTIVE LISTINGS.
I'm going to watch this auction closely to see if someone else might bid since it's still pretty early.
Wonder though if no one else does bid would you try to ccancel this last bid that is the one from china?
10-14-2013 04:50 PM
I would message the China buyer and ask them to cancel the bid,( they can't leave neg feedback then either). Explain that you made an error and missed marking the exclude shipping to other countries button . Also point out that it is mentioned in your auction and apologize for the inconvenience.
Or play the waiting game but what do you have to gain from that expect to annoy the China buyer because they were looking forward to your item.
It's really tricky getting all the right boxes checked and the listings optimized for maximum search resluts etc. I've been selling for about 5 months now and I learn new things, I love these boards and have learned a lot from other helpful people.
So that's my two cents 🙂
10-14-2013 06:02 PM
10-14-2013 07:48 PM
I would be inclined to agree with you and the buyer from China most likely has a USA address. I feel it would be a real shame to cancel the bid of a genuine buyer and lose a potential repeat buyer over such a minor misunderstanding.