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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolved! Feedback broke

Feedback is broken. My feedback number has increased by 5, but no new messages. Yes, set on most recent. Looking at all feedback. Number increases, no new messages.

Mess ages failing

I have not changed my screen settings in years...There is no way to manually expand to get to the rest of the folders for the information needed..It used to be there a few days ago...See arrow direction next to "Messages"

Insertion Fee Credits?

With my Ebay store I'm allotted 250 free auction listings per month and then after that it costs $0.25 per listing. If the item sells the $0.25 has always been credited back to my account. Last week I listed 260 auctions at $0.25 apiece and 75% of th...

Well it used to be there the link is missing

This I have been running into with consistency when a buyer inquires about his order, the record order link used to be inside the red circle and it would take you directly to the record information...this one is a ghost link as if you go back a coupl...

The case of the missing information

One assumes if the button is there it will do as it says...but everytime ebay cannot seem to find it....so if you need to follow up on what transpired, you have to waste time travelling around looking for it... Surprise!

Is Anyone else have "Description" issues?

I didn't see anyone else having this issue but it started yesterday for me. When I pick a font style all the styles are mixed up. When I click Arial style New Times Roman comes up and the same happens when I click any style. All the styles come up as...

Can't Remove Items in Cart

I can't seem to "remove" or "save for later" items in my cart. I'll click on the button(s) but after the page refreshes, the items are still there. I am using a Macbook and have tried clearing my browser's history and cache/cookies. I've tried using ...

No vuelvo a comprar

No vuelvo a comprar con ustedes, me voy para Amazon, me han fallado.

payments and bidding

i have linked a few cards to my acct , all valid. ebay is saying that they cant verify the payment methods and i cant do anything. post bids or nothing .all advice is grea appreciated. i cant seem to see where i can check out as a guest as an option.

Sold items in Unsold list, not in Awaiting Payment, Not in Ready to Ship

I see a couple sold items in my list of unsold, they do not appear in either awaiting payment or paid and awaiting shipment. Another item that had a bid seems to have just vanished.

No shipping services available error

When i try to purchase shipping label is says there are no shipping services available and that an error occurred please try again. Over and over

Seller hub tasks are missing for a month now. Uh-oh. We ran into a problem

For about a month now my Tasks on seller hub are missing and I get this error message. Will ebay be fixing this issue ? Yes I cleared my Caches and cookies

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ebay envelopes system issues

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Resolved! Windows Hello Nag

How to permanently disable this annoying log in question / requirement? I want to use classic way with pass and username but now i have to triple click and wait among clicks to enter my account. Every time. p.s. what is the point of having labels if ...

Account suspended due to false counterfeit claim

02:49:45 UTC CyrellNice to meet you here on chat. How can I assist you today about account restriction?02:51:17 UTC samhainfx, Restriction due to counterfeit violation. Obviously the item in question is not a counterfeit, it is a hand drawn vinyl rec...