how to contest shipping adjustment ??

[whimsyonthewinetrail]

been selling and shipping books for a very long time ... shipped a book recently and today got an underpaid "shipping adjustment"  ...

was a book I sent MEDIA MAIL in a padded ebay envelope ....

really don't want an additional ~$3 charge ...

[richard1rst]

In the notice you received there should be a link from which you can dispute the charge. Have all the details ready as it is not enough just to say you do not agree - you have to explain WHY you do not agree.

On the bright side, I have had several of these over time and I have been successful in disputing all of those I thought were wrong (In fairness some of them were legitimate).

[whimsyonthewinetrail]

i have not rec'd a notice ... just saw the adjustment on my transaction history ... that is dated for today

[kelcrump]

What kind of book was it?  Not all books qualify for media mail.  If it has a lot of advertising in it, and the post office inspected it, that might be why you had the additional charge.  

[12345jamesstamps]

Did you write "media mail" on the package? My clerks at the post office saids that helps.

[ebooksdiva]

If it was pattern books (crochet or knitting) doesn’t qualify for Media Mail the post office opened and inspected the contents of the package and charged you probably for priority mail. 
 

[kensgiftshop]

Was it a pattern book, they don't qualify for Media Mail.

[ebooksdiva]

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@12345jamesstamps wrote:

Did you write "media mail" on the package? My clerks at the post office saids that helps.

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That won’t help if the contents of the package doesn’t qualify like pattern books. 

[whimsyonthewinetrail]

i have always sent them media .. as they should qualify as they are mostly reading / instruction material ...

ugh

[richard1rst]

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@whimsyonthewinetrail wrote:

i have not rec'd a notice ... just saw the adjustment on my transaction history ... that is dated for today

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Check the PERSONAL email address that you have on file with eBay for notices, etc. (Don't forget to check the SPAM folder). That is where mine always come in. I don't get them through eBay messenger.

[ebooksdiva]

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@whimsyonthewinetrail wrote:

i have always sent them media .. as they should qualify as they are mostly reading / instruction material ...

ugh

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They don’t qualify. I posted a screen shot from USPS.com that says pattern books don’t qualify. If you don’t believe it just ask your post master at your post office. 

[aproudparent2010]

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@whimsyonthewinetrail wrote:

i have always sent them media .. as they should qualify as they are mostly reading / instruction material ...

ugh

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Well now you've been caught.........they don't qualify and never should have been sent as MM

[whimsyonthewinetrail]

thank you for the responses ..

my postmaster did tell me they were media mail eligible back when i started selling and we discussed postage rates and classes of mail ... information that i have relied on for many years (this is a second id) ...

[1786davycrockett]

@whimsyonthewinetrail 

"my postmaster did tell me they were media mail eligible back when i started selling and we discussed postage rates and classes of mail ... information that i have relied on for many years" 

Either you were misinformed by your postmaster, or you misunderstood your postmaster.

Official USPS regulations, as have been previously downloaded for you, have definitely shown that pattern books are NOT included under USPS Media.

You will need to ship as USPS Ground Advantage.

Good luck.

[nobody*s_perfect]

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@1786davycrockett wrote: ... Either you were misinformed by your postmaster, or you misunderstood your postmaster. ...

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Or there are different types of pattern books.

The ones that the OP sells include pattern pieces but also instructions (AKA "reading matter"). The USPS ruling  excludes "Crossword puzzles, pattern books, poster books, iron-on transfer books, and cut-out books which do not consist of reading matter" and it seems that books which include both reading matter and pattern pieces would be eligible. Most pattern books for needlework and other crafts include extensive text with instructions, techniques etc.  It's similar to the reason that most cookbooks are eligible because they contain narrative instructions in addition to the (ineligible) list of ingredients.

https://pe.usps.com/text/csr/PS-064.htm#:~:text=Crossword%20puzzles%2C%20pattern%20books%2C%20poster....