12-01-2021 08:51 PM
New to selling and I got a item back saying address vacant unable to forward. Tried to find what to do on ebay with no luck. What are my responsibilities for a returned item for issues of this nature? If the issue was due to an error on their end, do I get shipping fees to send it again if they want it?
Thanks for any help provided.
12-01-2021 08:54 PM
Send a message to the buyer saying that you received the item back because the address is incorrect.
If you hear nothing back from the buyer, I would refund the item cost only.
You can relist the item afterwords.