10-17-2023 01:42 PM
So the package left the USPS Regional Origin Facility and hasn't updated in a week. If this was a normal sale I'd just send the buyer another one and not worry about it, but because it's going to the eBay shipping hub I could see problems with that.
How should I deal with this?
10-17-2023 02:07 PM
Not an uncommon time amount for items shipping Ground Advantage- is that how you shipped?
What date did you ship it out?
Even Priority sometimes 'lags' at a facility for a week. I would just 'wait' a bit longer.
10-17-2023 02:54 PM
Yes, shipped it Ground Advantage on 10/11, and the last tracking update was on 10/11. Basically I want to be ready for when the buyer contacts me, but I don't want my solutions to be contrary to policy or whatever. So much for my break from eBay, lol.
10-17-2023 03:53 PM
You stated that you had shipped your item to the eBay shipping hub.
If USPS Tracking indicates that your package was received at the eBay International Shipping hub, this is no longer your problem: according to the new regulations regarding the eBay International Shipping service, once your package has been accepted by the eBay International Shipping hub, it becomes 100% eBay's responsibility.
So -- does USPS Tracking indicate that your package was successfully delivered to the eBay International Shipping hub?