12-15-2017 09:47 AM
I have a buyer that is suppose to return an item by a specific date. I was wondering, if I don't receive the item by the set date, does eBay close the case automatically or can I close it manually without penalty?
12-15-2017 09:50 AM
eBay will close it.
You can't.
12-15-2017 10:22 AM
You can call eBay once the return deadline has passed and they will close the request or you can wait the full 30 days for it to automatically close.