01-07-2022 07:10 PM
Hey, I'm really perplexed about the shipping rates? When someone looks at an auction, it gives what is basically the 'retail' shipping cost, then charges me the 'discounted' rate when I buy the shipping label. Sometimes this is only a few percent, but for UPS especially, it can be a lot. When I used the invoice system to calculate a shipping cost for a package, it quoted my cost as about $80, cheerfully offering I was getting a 66% discount. When someone from the same country selects that item and check shipping costs from the auction screen, they get the full $240 quote. To a lesser degree, I'm seeing that in domestic sales, especially with UPS but also USPS. Don't ask me about Fedex, I won't ship Fedex. Ever. There's a lot of people who would consider $80 that would walk away from $240. I'm not trying to fleece people for shipping and it hurts sales. Anyone else seeing this?
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01-07-2022 07:24 PM
@zaubermac ... You can control this by updating your shipping preferences for USPS & UPS (even Fedex) if you like.
Choose edit "Offer carrier-specific discounts for buyers" and you can offer all, part or none of the eBay shipping discounts to your buyers.
01-07-2022 07:24 PM
@zaubermac ... You can control this by updating your shipping preferences for USPS & UPS (even Fedex) if you like.
Choose edit "Offer carrier-specific discounts for buyers" and you can offer all, part or none of the eBay shipping discounts to your buyers.
01-07-2022 07:54 PM
Ok, I did that, but it didn't change the shipping price offered?
Is it a preference that the auction hard codes when created? Will I need to relist the items to get the change?
I thought it might be a browser cache issue, so I used a different browser, same deal.
01-07-2022 09:11 PM
Ok, answered my own question. After I relisted the item, the new shipping prefs took effect. So solution is correct, but did not apply retroactively.
01-07-2022 09:51 PM
CAREFUL !!!!!
eBay takes 12 1/2% or so off of the shipping collected. So if you charge your buyer what the post office is charging you you are losing money.
Secondly the spread of $80 versus $240 is way out of whack. Something is seriously wrong with something you are doing.