Shipping Not Being Selected When Printing Labels

[outrightawesome]

Problem starting this morning..

Buyer selects First Class.   Previously this has always been auto-selected and top of the list - basically one click shipping from this point. 

But today, Priority Mail has been top of the list - even though the buyer chose 1st Class - so I have to be very careful to move the selection to 1st Class so I'm not over charged.

Not good Ebay.  

Anyone else having this problem?  

[gregorykorn]

10-4 saw it this morning... was like "why is my shipping 7.50 when its usually 3???" new update is no good!!!

[pgprodctions]

yes same problem. ebay please fix asap

[outrightawesome]

Priority Mail - selected by the buyer - now selects Fedex.   

[outrightawesome]

Posted 9-23-2020 --

https://community.ebay.com/t5/Shipping-Returns/Gotta-be-a-Glitch-It-s-auto-selecting-a-different-shi...

[outrightawesome]

[globexk]

Yep, this morning. Even Fedex second day shipping is showing up as default. Fedex smartpost is not available. Ebay shipping the orphan child on Ebay. 

[outrightawesome]

One order was actually correct - the padded flat-rate option was selected by the buyer and actually the 1st on the list and auto-selected on the print label screen.  

Now fix the rest please. 

[mcdougle4248]

Same problem here.  I always use First Class and every label had Priority selected.

[outrightawesome]

Happening today too.  

[outrightawesome]

Still not fixed.  

[outrightawesome]

Ecommercebytes wrote about it here:  https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2020/10/1603219249.html

[outrightawesome]

Ebay's own announcement post about QR codes proves this glitch.  Look at the background - on the right FIRST CLASS has been selected by the buyer.  On the left, Priority Mail is top option.   

https://community.ebay.com/t5/Announcements/New-QR-Codes-for-eBay-Labels/ba-p/31294514

 

[outrightawesome]

Ok Ebay for Business has responded: 

Given the shipping delays being experienced through the pandemic, we ran a test that prioritized the service that optimized both cost and delivery speed. This was a small test and we are now rolling it back thanks to seller feedback. Moving forward, the eBay team will make the messaging more prominent in the selling flow and give you the choice to select the buyer choice or the most optimized equivalent. ~Lori

[animesalesandmore]

Thank God they let u refund bc i lost 8.50 on accident bc it auto select the wrong shipping serves