12-31-2017 01:32 PM
Hello , I am having some problems with a seller who said I could return an unopened package by writing "return to sender" it. I went through ebay and opened up a return case on 12/19. The package arrived to the seller 8 days ago (not including Christmas) and they has not responded to any of my messages.
12-31-2017 02:07 PM
Your seller may be away for the holidays. Give her a few more days to respond.
12-31-2017 02:20 PM
The seller has 6 business days to refund you if you opened a return request. It has only been 4 business days. You can ask eBay to step in on Wednesday.
12-31-2017 04:22 PM
@camdenk wrote:seller said I could return an unopened package by writing "return to sender" it.
I went through ebay and opened up a return case on 12/19.
The package arrived to the seller 8 days ago
What's your return case say now:
Did your seller actually accept your return request --
and did you enter the Return to Sender tracking number on the page --
so that eBay will be able to see that the return has been delivered back to the seller?
12-31-2017 04:45 PM
Did you actually open a return request? Simply writing return to sender and refusing the package might void the MBG.
12-31-2017 04:52 PM
Yes, a return request has been opened.
12-31-2017 07:07 PM