cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Return Shipping Credit for False INAD for TRS.

Is this not possible if you don't use eBay return labels?

 

Return shipping label credit for false “item not as described” claims

If a buyer falsely claims an item was “not as described,” we’ll protect you on eligible transactions. We’ll reimburse your return shipping label cost up to $6 per return. You’ll receive the return shipping label credit on your monthly invoice and we’ll automatically remove any negative and neutral feedback, defects, and open cases in service metrics.

Message 1 of 4
latest reply
3 REPLIES 3

Return Shipping Credit for False INAD for TRS.

Filing the False Claim is what triggers the $6.00 credit. That should appear regardless of the method used to pay for the return label.

Message 2 of 4
latest reply

Return Shipping Credit for False INAD for TRS.

I'm mainly curious because I've never got one but i don't use eBay labels.

 

I have reported a few abuses.

 

In the writing it says "up to 6" which i read into them being able to see a value in order to issue it.

 

I'm not sure if free shipping listings that use off ebay return labels will generate a fee credit for me.

Message 3 of 4
latest reply

Return Shipping Credit for False INAD for TRS.


@robbie31415 wrote:

Is this not possible if you don't use eBay return labels?


Correct.

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.
Message 4 of 4
latest reply