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Item not received

I purchased a liftmaster remote around July 7th 2017 and the etimated arrival date was july 12-27 and I have still not received my remote. I lost the confirmation code because I had bought this item as a guest before I made my Ebay account. I have the email that says that my item was removed from the listing however adn a screen shot of the estimated arrival date. Is there anyway I could get my money back for this item???? I cannot find the email that had the confirmation code. I beleive this was a scam posting. I cannot even contact ebay customer service because I cannot find the conformation email so that I can sign in as a guest which I find very inconvenient...

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Item not received

If you paid with PayPal you can go to the record of the transaction there and file an item not received claim.  If you paid with your credit card directly you can file with them.

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