Is digital image eligible for the money back guarantee?

[gestationx]

Hi 

I sold a personalized digital image to this seller.

When she got it she said it was "awesome and what she wanted", a few days later she issued a refund.

I tried to work around with it but she's rude, offensive and started bulling for me to give the money back.

I was told by eBay help not to give the money back.

Since I got different answers by them, I wanted to know if the money back guarantee covers digital image, since that said it doesn't.

I also read PayPal doesn't either.

Just wanted to know what to expect

[gestationx]

Not it then. Thanks

[kensgiftshop]

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@gestationx wrote:
Although there is no tracking, I do have proof that she received it and that she indeed liked the product

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Tracking that shows the item was delivered is the only proof they'll take.

[nc-daydreamer]

I am sorry that the answers you are getting is obviously not what you wanted to hear.  But no matter how vehemently you deny or rebuttal the replies - everyone is right, except you.  I beseech you to review the links I offered you.

It's your account, we can only advise you how to save it - no matter what your past experience is - which has apparently been lucky.  Luck can run out. You can be lead to safety - but we can't make you accept it.  So if you want to be kicked off eBay - proceed as you are.   

[shewat_1547]

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@gestationx wrote:
Well I hope you do not try to follow a career as a detective or something... Coz I don't know if you be good at it. You're wrong in all that you said.
I just asked because every single person that answers my emails says something different.
About the private listings is that I maybe sell things that people don't want to be recognized for.
Nothing wrong with it.

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Uh huh. Keep living in denial.