I really really really really hate this new print label page!

[vanman1029]

After much testing, cussing, trail & error and voided labels, I thought I finally had this new label page figured out. Now it's only printing only half a page, the label prints correctly but the adjacent page is missing! I have no idea what is going on or how to fix it. CS is no help at all. Any suggestions?

[orangehound]

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@vanman1029 wrote:

After much testing, cussing, trail & error and voided labels, I thought I finally had this new label page figured out. Now it's only printing only half a page, the label prints correctly but the adjacent page is missing! I have no idea what is going on or how to fix it. CS is no help at all. Any suggestions?

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I'm not sure what you want, but if you want to print the "receipt and instructions" on the page with the shipping label, then:

1. On the shipping page, right side under the cost, you will see a link for "change format".   Click it.
2. On the pop-up box, you will see a check mark to activate "add receipt and instructions".   Check that, and you should be good to go.

[sweetpieces4you]

I don't use shipping labels. So I can't be of any help to you . I'm not technologically advanced enough to use such devices !! So I don't own any 😨 !! But I'm sure you will figure out all that technology that people seem to think is required to sell on Ebay !! Good Luck

[candiesduds]

They say you can manipulate the url to get back to classic printing. When you go to print a customer's label the URL should have something similar to this: change the 'new_label?' part to 'back_to_classic?' and that should take you back to the old way.

https://gslblui.ebay.com/gslblui/new_label?transId=

While some don't like change, generally it's for the better. Personally I don't mind it so much, maybe give it a try and see if you don't come to like the new method better then the old. Good luck!

[goldxxxsilver]

Other then the missing Address (please include) ...I would say Clip (Scissors Required ) and Ship it or Staple it or Glue it.a bit of tape may be required....HOPE this message Helps???

[johnrj1226]

@vanman1029 

In the  past I have  had  similar issues with  "funky" looking  label print outs - partial  label  printings, very  large  label printing (like 4 page for 1  label, etc (on both the old classic  labels & the new format).  Here are some things that might help.  Just  for a reference point - We  are running Windows 7, with Firefox  as  our default browser & IE as a secondary browser.   We used HP inkjet printers - all-in-one (used to  have a  Office jet 4315 but it died  after many year of use),  as  of two weeks ago now  have a HP desk jet  3755 all-in-one (on  sale for  $60)  - not a big volume  seller and don't need a monster printer on our  desk - room is  scarce.   And for  certain I ain't no tech savvy geek - in college i  had a compute  class that involved Fortran programming & IBM punch  cards (ions ago) - my degree was basically in Mechanical (Automotive) Engineering in teh  1963 - 67  era just about the time of the  social Revolution and moved to Chicago after graduation.

Here is what I did that  cured my ills - don't  ask me  which one  did the trick because I did all 3 after consulting  with a friend that is  much more  "geeky" that moi.

1.  Make  certain your internet  browser (s) and Adobe Acrobat are  up to  date.

If yo u have a secondary  browser try printing a label from that  browser - this  has solved my immediate printing issue but we  prefer  Firefox as a browser- so I  did all the rest of this stuff.

2.  Clear out  your  internet browsing history & cookies, etc. - good idea to  do this on a regular  bases- have mine  set to do this automatically every  day.

3.  Run a  a malware software - I use Malwarebytes.org - you  can  get a "free" down load that  works  real well and you will  get  hassles to  sign up for  the Premium edition - I just  ignore - cause I'm  cheap.

Hope this  helps - don't think if you do  all three of these things it will screw up any thing.

CIAO! & Pura Vida!

[johnrj1226]

Think the OP was  just masking out  private information  addresses, tracking number on the pic -  good call  on their part

[vanman1029 · Accepted solution]

Thanks everyone for all the suggestions, I will try them out the next time I have another sale, probably in about 2 weeks! Thanks again